Question 1

What kind of warranty do the shelves have?

Accepted Answer

Shelving installation comes with a lifetime warranty.

Question 2

What material is the shelving system made of?

Accepted Answer

Our shelving systems are constructed of a powder-coated, industrial-grade steel.

Question 3

What sizes do shelving units come in?

Accepted Answer

Our shelving comes in custom widths and in three different depths: 16″, 24″ and 32″. You can also get inverted shelves that are 24″ deep.

Question 4

What is the weight capacity of shelving?

Accepted Answer

Our shelving holds 1,000 lbs for every four-foot section.

Question 5

What additions can be made to the Monkey Bars garage shelving?

Accepted Answer

Monkey Bars shelving is designed to be compatible with a variety of modifications and additions. We provide several options for garage shelving accessories, hooks and bars.

Question 6

How long will these cabinets last?

Accepted Answer

Our garage cabinets are built to last for decades. We back this up by offering a lifetime warranty on the Signature line and 7 years on the Classic.

Question 7

How tall and deep can I order my cabinets?

Accepted Answer

All cabinets are built to order, so the shapes and sizes can vary. The Signature Series has 12″, 16″, 20" and 24″ cabinet depths, with cabinet heights up to 91″ and widths up to 48″.

Question 8

What are the garage cabinets made of?

Accepted Answer

Our cabinets are made from 3/4″ – 1″ thick thermal-fused laminate and are constructed with durable wooden dowels and screws. Melamine can come in a variety of colors, designs and wood-grain patterns. They are moisture resistant and won’t rot or warp as compared to other cabinets.

Question 9

Why are the garage cabinets mounted up off the floor?

Accepted Answer

The garage cabinets are mounted up off the floor to prevent water damage. It also makes it easier for you to clean the floor.

Question 10

Do you provide custom sizes or dimensions for cabinetry?

Accepted Answer

We offer a wide range of cabinet sizes and configurations to fit your needs and work best in your garage.

Question 11

What types of overhead racks are there?

Accepted Answer

There are two types of overhead racks; motorized and stationary.

Question 12

How much weight do the overhead racks hold?

Accepted Answer

Each 4’x8′ unit is strong enough to hold 750 lbs when hung from the ceiling and 1,000 lbs when one side is mounted to the wall. Motorized overhead racks are rated for 350 lbs of storage capacity.

Question 13

What items are best stored on overhead racks?

Accepted Answer

Long-term items and items used less frequently, like bulky equipment or storage bins, are best stored on overhead racks.

Question 14

What are the differences between motorized overhead racks and normal racks?

Accepted Answer

There are a few significant differences between the two types of racks we offer. Most notably, motorized racks will move up and down by the control of an app installed on your phone. Normal racks are generally accessed by a ladder and can hold more weight.

Question 15

How do the motorized overhead racks work?

Accepted Answer

Motorized racks are controlled by an app using a pulley-like system to raise and lower your stored items for easy access.

Question 16

What are the overhead storage racks made out of?

Accepted Answer

The overhead racks are powder-coated, industrial-grade steel frames to ensure the safety of each and every unit.

Question 17

How long does a floor installation take?

Accepted Answer

We offer one and two day coating systems. Tiles can be installed in just a few hours.

Question 18

Does everything have to be out of the garage during the floor installation?

Accepted Answer

Yes, everything has to be out of the garage during garage floor coating installation.

Question 19

What is the difference between polyurea coatings and epoxy coatings?

Accepted Answer

Epoxy coatings are a type of floor coating that protects the concrete flooring of your garage. Our epoxy was formulated specifically for our dealers’ needs. Although it is extremely durable, all epoxy will fade and yellow if direct sunlight is applied over time. Our polyurea coatings are much more durable and long-lasting than any epoxy. The coating type is resistant to damage from chemicals and UV rays, so it won’t yellow or fade over time. It’s also more environmentally friendly.

Question 20

Is the floor covering slippery?

Accepted Answer

For tiles, we combine just the right mix of plastic and rubber compounds, so it’s not slippery when wet. The floor coatings can be slippery, because they are impervious to liquids. The full layer of chips adds texture to help with the slipperiness. If this is a real concern for you, then a special anti-slip product can be added to the top coat for an additional charge.

Question 21

How do I clean my new floor?

Accepted Answer

Power wash, bristle brooms and/or mops are highly effective. Our coatings are impervious to liquids, so oil and chemicals can be wiped up without staining the floor. Dirt and other debris can be washed out simply with a hose or light pressure wash.

Question 22

Are the resins used harmful to me or the environment?

Accepted Answer

No. Unlike cheaper kits, our products have a high solids content, which means fewer solvents and less VOCs are emitted that evaporate into the air.

Question 23

Does the floor scratch?

Accepted Answer

No. Our polyurea coatings are highly resistant to damage once they’re fully installed. They won’t scratch and they resist staining from water or oil.

Question 24

Does the flooring leave a smell?

Accepted Answer

No.

Question 25

Do you offer a warranty for flooring?

Accepted Answer

Floor coatings come with a 10-year limited warranty.

Question 26

What happens when I fill out a Contact Form?

Accepted Answer

When you fill our a Contact Form, your contact information is sent directly to one of our team members. We’ll attempt to contact you, usually through a phone call, as soon as possible. If we don’t reach you on the first attempt, we usually try a couple more times. If we still can’t reach you then, we won’t continue to spam you with messages or calls.

Question 27

How long do the in-home consultations take?

Accepted Answer

On average, the consultations take 30-45 minutes.

Question 28

Do I get the estimate during the consultation?

Accepted Answer

Generally, we’ll give you an idea of what to expect during the consultation. However, we will email you a detailed estimate, along with a 3D model of the finished garage, once our consultant has a chance to input the information (usually within 24 hours).

Question 29

How long is a typical installation?

Accepted Answer

Almost all installations can be completed in one day. Some require only 3-4 hours.

Question 30

Your website says you’re an authorized Gorgeous Garage dealer. What does that mean?

Accepted Answer

Gorgeous Garage is the nation’s leader in high-quality garage storage and organization products. They provide innovative products and garage storage solutions for homeowners everywhere. As an authorized Gorgeous Garage dealer, we are the exclusive carrier of these products in the San Jose area. Our team is specially trained to properly install these products with minimal concern on your part.

Question 31

Do you charge for in-home consultations or estimates?

Accepted Answer

All of our consultations and estimates are free.

Question 32

Do you have a showroom or storefront I can visit?

Accepted Answer

We bring examples of our products with us in our sales vehicles to each consultation. This way, the quality and finish of each product can be reviewed by the customer before purchasing.

Question 33

Can I install Gorgeous Garage products myself?

Accepted Answer

Because we want to make sure everything is perfect and you have no problems with the products in the future, we have our professionals install these products in person.

Question 34

Do you operate on the weekend for estimates or installations?

Accepted Answer

Some estimates can be completed on the weekends. Installations, however, will almost always need to be completed on a weekday.

Question 35

Are you an accredited and insured company?

Accepted Answer

We are fully licensed, bonded and insured. We are also members of the Master Builder’s Association of King/Snohomish Counties.

Question 36

Do you also service Santa Cruz County?

Accepted Answer

Yes, we have team members in the San Jose, CA area to best service your storage needs.

Question 37

Does the price of the product include installation?

Accepted Answer

Yes, all of our pricing includes installation.

Question 38

Will the consultant give me a design, or do I tell him/her what I want?

Accepted Answer

We meet with you before any decisions are made because we want to understand exactly what your storage needs are before we propose any solutions. Helping your vision become a reality is our ultimate goal. After you have all the information, our storage consultant will measure your space and talk with you about your budget. Depending on what your objectives are, we’ll work with you to design a solution.

Question 39

Do I move my stuff out of the garage? Or do you move it out for me?

Accepted Answer

Homeowners will be expected to move items in their garage that are in the way of installation. Exceptions will be made on a case by case basis.

Question 40

Does it matter if I get flooring or storage first?

Accepted Answer

No. If you decide to do one project separate from the other, the order doesn’t matter.

Question 41

If I’m moving, do I have to leave my storage system behind?

Accepted Answer

Not necessarily. Contact us to learn about your options.

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